🔐 inGo – Privacy Summary (In-App)

Last Updated: 01/01/2026

Your privacy matters to us. This summary explains how inGo uses your data.

👤 What We Collect

We collect only what is needed to run the app, including:

• Name and phone number
• Pick-up, drop-off, and GPS location (during trips)
• Payment details (transaction references only)
• App and device information

🚫 We do not store your EcoCash or OneMoney PINs.

🚗 How We Use Your Information

We use your data to:

• Match you with drivers or couriers
• Complete rides and deliveries
• Process payments and refunds
• Improve app performance and safety
• Provide customer support
• Meet legal and regulatory requirements

🤝 Who We Share Data With

We may share limited information with:

• Drivers or couriers (to complete your request)
• Payment providers (EcoCash, OneMoney, banks)
• Service providers (IT, hosting, support)
• Authorities, if required by law

❌ We never sell your personal data.

💳 Payments & RBZ Compliance

• Payments are processed through regulated payment providers in Zimbabwe
• inGo follows applicable Reserve Bank of Zimbabwe (RBZ) guidelines on electronic and mobile money payments
• Transaction records are kept only as required for financial, audit, and anti-fraud purposes
• All payment processing is handled securely by licensed third-party providers

🔒 Data Security

We use reasonable security measures to protect your information.
No system is perfect, but we work to keep your data safe.

🧾 Your Rights

You can:

• Access or update your information
• Request account deletion (subject to legal limits)
• Contact us with privacy concerns

📄 Learn More

Read the full Privacy Policy for details.

📧 Contact: info@ingo.co.zw
🏢 Owner: Kiggata Investment (Zimbabwe)