🌱 inGo Environmental & Fuel Efficiency Policy

Effective Date: 01/01/2026
inGo is committed to reducing environmental impact and promoting fuel-efficient, sustainable operations. This applies to riders, couriers, and drivers using the platform.

1. Sustainable Riding Practices

• Riders and couriers should:
  • Ride responsibly to reduce fuel consumption
  • Avoid unnecessary idling of motorbikes
  • Maintain motorbikes regularly to ensure optimal fuel efficiency
  • Choose shorter or optimized routes when possible

2. Bike & Equipment Maintenance

• Keep motorbikes in good working condition to minimize emissions
• Regularly check tire pressure, engine performance, and fuel efficiency
• Riders should ensure proper maintenance for safety and efficiency

3. Eco-Friendly Options

• inGo encourages:
  • Using fuel-efficient motorbikes
  • Walking or cycling for short deliveries where practical
  • Reducing unnecessary trips or detours

4. Rider & Courier Responsibility

• Riders should provide accurate pick-up and delivery information to reduce detours
• Couriers and riders should follow fuel-efficient routes provided by in-app navigation

5. Waste & Pollution Reduction

• Avoid littering or unsafe disposal of packaging materials
• Encourage recyclable packaging for deliveries
• Report any environmental hazards or unsafe practices observed during operations

6. Reporting Environmental Issues

• Users and drivers can report environmental concerns via:
  📧 Email: info@ingo.co.zw
  📞 Phone: +263777205600

7. Continuous Improvement

• inGo will regularly assess and improve operations to reduce environmental impact
• Feedback from users is incorporated to improve fuel efficiency and sustainability initiatives